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Read These Terms Before You Start

These terms set out the rules that govern every account, every deposit, and every session on 3svip — including how we handle DANA, OVO, and GoPay transactions and what you agree to when you open an account.

Applies to all account holdersCovers DANA, OVO, GoPay depositsJurisdiction-dependent accessUpdated without prior noticeContact support for clarification
3svip Read These Terms Before You Start
TERMS CONTACT PATHS

Reach Us About Any Term or Clause

If any clause in these terms is unclear — whether it relates to your wallet withdrawal, account suspension, or access rules — our support team can walk you through the specific section. Use the channels below to ask a question or flag a concern about how a term applies to your account.

Team online

Live Chat

Open the chat widget in your account dashboard to speak with a support agent directly about any terms clause or wallet query.

Email Support

Send a written query to our support email if you need a documented response — useful when requesting clarification on account suspension or wallet verification rules.

Help Centre

Browse the help centre for plain-language summaries of key clauses, including how DANA, OVO, and GoPay deposit terms apply to your account type.

HOW WE UPHOLD TERMS

How 3svip Enforces and Maintains These Terms

Fairness in how we apply these terms matters as much as the terms themselves. Every clause is applied consistently across all accounts — no exceptions based on deposit method or activity level. Here is how we handle four key areas that affect your account directly.

Account Security

Account access is protected by OTP verification on each login. If unusual activity is detected, we suspend access and notify you via the contact detail on your registered account.

Data Retention

We retain account and transaction data for as long as required under applicable regulations. Wallet transaction records — including DANA, OVO, and GoPay history — are kept for audit purposes.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to monitor how the platform performs. You can manage cookie preferences via your browser settings at any time.

Term Change Requests

If you believe a term has been applied incorrectly to your account, contact support via live chat or email with your account ID and the specific clause in question for a formal review.

Common Questions About Our Terms

These are the questions we receive most often about how our terms apply to accounts, wallets, and access rules. Each answer reflects how these terms work in practice on 3svip.

Yes. These terms cover all deposit and withdrawal activity regardless of which wallet you use — DANA, OVO, or GoPay. The same account rules and conduct standards apply across every transaction method.

We can update these terms at any time and the changes take effect when posted on this page. We recommend checking this page periodically. Continued account use after a change counts as acceptance.

Depending on the nature of the breach, we may suspend your account pending review, restrict withdrawals, or permanently close the account. You will be notified via your registered contact detail.

Contact our support team via live chat or email with your account ID and registration date. We can provide the version of the terms that was active at that time for your reference.

Access depends on local law and eligible-region rules. Players in Denpasar and elsewhere in Indonesia must confirm that using this platform is lawful where they are located before creating an account.

Contact support via live chat or email, state that you disagree with the updated terms, and request account closure. We will process the closure and any eligible wallet balance return per standard procedure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.